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Top Five: Tips for getting noticed on Shyzarsueglobal Marketplace:

● With over 200 shops on site right now, The marketplace really is bigger than ever. That means you’ve got to work extra hard to stand out and make your mark. Of course, we’re on hand to help you wherever we can, starting here with our top five tips for getting noticed and staying relevant on Shyzarsueglobal Marketplace.
● Tag @shyzarsueglobal in your social content
The easiest way to catch our eye is to tag us in your Instagram, Google+ and Twitter posts, and hashtag #shyzarsueglobal on LinkedIn and Pinterest. If you create amazing content, engaging and relevant to our followers we’ll try our best to repost it on one of our social channels. Linking back to your shop in your social bios should help you reap the rewards when we repost, too. Hello new followers and shoppers!
● It is important to stagger your new stock drops
Maintain your presence in the ever-popular New In categories by drip-feeding your product drops. Customers who check back daily/a few times a week are more likely to spot you (as are we when we’re scouring New In for fresh listings).
● Please make sure you write great product titles and descriptions
Whether its customers browsing or the Marketplace editorial team looking for the best items on site, up your chances of your pieces being discovered by really making those product titles and descriptions work hard.
● Also buy into the trends that work for your shop.
● Learning to understand your customer is so crucial when it comes to garnering a following for your shop. Part of building a strong identity involves thinking about what’s right product-wise and keeping on top of trends that fit with your offering.

Online Refunds – where do you stand?

We have been listening to all your queries about Shyzarsueglobal Marketplace online refunds, eventually we wanted to clear up exactly where you stand when it comes to returns. The Distance Selling Regulations (DSRs) were introduced in year 2000 to protect all UK consumers purchasing any goods and services online. In other words, where there's no face-to-face contact between the seller and the consumer before the contract is made, the customer is entitled to review their purchase within 7 days after they’ve received it.
So, whether you are selling to customers in the UK or other countries, they have the right to cancel the contract and get their money back, including the original postage and packing charges within 7 days of having received their order.
Keep in mind that this right of cancellation does not apply to:
1. Custom/personalised products Goods which are tailored to the customers own specifications (such as a custom-made wedding gown).
2. Sealed items, which have been unsealed – eg) brand new earrings
Extra things we've done to protect you, the seller:
Most importantly the consumer is only obliged to pay for the return of the goods if this has been explicitly stated in the returns policy. Therefore,Shyzarsueglobal Marketplace has covered this in our Refund & Exchange policy which is visible on your product pages and in our customer FAQs.
Shyzarsueglobal Marketplace provides guidance on what we expect from customers in these circumstances.
Mostly we recommend that they return the item/s in a reasonable condition and within a reasonable time frame of 14 days. But of course, we do ask our sellers to exercise discretion if the item/s is received a few days after this.
If you receive a request for refund within 7 days of the customer receiving their order you must;
1. Firstly you should essage the buyer to confirm their decision to return the item
2. You must provide return details and ask the customer to post the item back to you
3. You also need to process the refund making sure to do so via your Shyzarsueglobal Marketplace account as this will ensure that we also refund your commission on this sale.
Ans last but not least , we ask all sellers to exercise discretion and apply reasonable judgment when handling returns and customer queries. Should you have concerns that a Marketplace user is abusing their consumer rights, you can report them to info @shyzarsueglobal.com

Able to move quickly

● The most important thing that I’ve learned is that you have to be open minded to trying different things and pivoting as necessary.Not everything that works for one brand is going to work for another. That has been very essential to all my businesses — to be persistence in taking those ideas and trying something new. Trisha Johnson, Amazingshoppe21

● This year, we heard repeatedly about the importance of agility and adaptability in business, and particularly in retail. We heard firsthand from our community about how they approached the need to pivot. Kristina Thomas of Londonbybeauty LBB

● Of cause one little product led to a dramatic increase in sales the week we launched the masks.Basically we’re all going to be home a lot more over the next six months or so, it might be time to start thinking about other ways to pivot. I’m not certainly sure what the future of small business will look like, but one thing I do know as a small business owner is that you have to keep your finger crossed and pay attention mostly to your customer’s current demands. Lauren Brown, Glamdesigns

● Retail has changed forever — that much is clear to us. But waiting for retail to go back to “normal” is unrealistic. We truly believe that we offer a great experience in our stores — opening brick-and-mortar shops is our way to build deeper connections with customers and get feedback in real time, and sneaker buying is enhanced by an in-person experience. We just had to figure out how to make it work.  Maria Wembley,Sneakermatterz

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